Legal

Terms of Service

Last updated: June 27, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "User," or "Customer") and tailoredbits, a sole proprietorship operated by Abadeer Afif ("Company," "we," "us," or "our"), governing your access to and use of the Lepulses proposal-portal platform, including the web application, related APIs, and services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

1. Acceptance of Terms and Eligibility

1.1. Acceptance. By registering for an account or otherwise using the Service, you accept these Terms and our Privacy Policy and Refund Policy, each incorporated herein by reference.

1.2. Eligibility. You must be at least eighteen (18) years of age (or the age of majority in your jurisdiction) to create an account. The Service is not directed to children. By registering, you represent and warrant that:

  • You are of legal age to form a binding contract;
  • The registration information you provide (including your name, email address, date of birth, and phone number) is true, accurate, current, and complete; and
  • Your use of the Service does not violate any applicable law or regulation.

1.3. Authority. If you use the Service on behalf of an organization (for example, under the "Agency" plan), you represent that you have authority to bind that organization to these Terms.

2. User Accounts

2.1. Account Creation. To use the Service you must register an account authenticated through our identity provider (Amazon Cognito). At registration we collect your first name, last name, email address, date of birth, phone number, and a password. You must verify your email address via a confirmation code before your account becomes fully active.

2.2. Account Security. You are solely responsible for:

  • Maintaining the confidentiality of your account credentials;
  • All activities that occur under your account; and
  • Promptly notifying us of any unauthorized access or security breach.

We are not liable for any loss or damage arising from your failure to safeguard your credentials. You are responsible for choosing a strong password (minimum eight characters, including at least one uppercase letter and one number, as enforced by the Service).

2.3. Accuracy. You agree to keep your account information accurate and up to date.

2.4. Termination by You. You may stop using the Service at any time. You may cancel a paid subscription as described in Section 7 and our Refund Policy. To request deletion of your account and associated data, contact us at support@lepulses.com. Deleting individual proposals via the Service is permanent and irreversible and removes the proposal's files and entire analytics history.

2.5. Termination or Suspension by Us. We may suspend or terminate your account, with or without notice, if:

  • You breach these Terms or the Acceptable Use Policy;
  • We are required to do so by law;
  • Your conduct may harm the Service, other users, or third parties; or
  • Your account remains in a non-paying status that exceeds applicable free-tier limits.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and dispute resolution) shall survive.

3. The Service; Plans and Changes

3.1. Description. The Service enables you to create proposals, upload associated media files (video, PDF, image, and document files), share proposals with your clients via a link, and view engagement analytics regarding how recipients interact with those proposals.

3.2. Plan Tiers. The Service is offered on a freemium basis with multiple tiers (currently "Solo," "Growth," "Pro," and "Agency"), each subject to usage limits (such as the number of active proposals and total storage). The applicable limits for your account are determined by your then-current subscription and are enforced by us.

3.3. Modifications. We may modify, suspend, or discontinue any part of the Service at any time. We may revise these Terms from time to time; material changes will be communicated by reasonable means, and your continued use after the effective date constitutes acceptance.

4. Acceptable Use Policy

You agree not to, and not to permit any third party to:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, or algorithms of the Service, except to the limited extent applicable law expressly permits despite this limitation;
  • Scrape, crawl, harvest, or use bots or automated means to access, extract, or index any portion of the Service or its data without our prior written consent;
  • Circumvent, disable, or interfere with usage limits, storage quotas, entitlement controls, security, or authentication features (including presigned upload mechanisms);
  • Access the Service or another user's account or data without authorization, or attempt to bypass any access controls (including proposal access passwords);
  • Upload or transmit any content that is unlawful, infringing, defamatory, obscene, malicious, or that contains viruses or harmful code;
  • Use the Service to store or transmit content for which you do not hold the necessary rights;
  • Resell, sublicense, or commercially exploit the Service except as expressly permitted by your plan;
  • Impose an unreasonable or disproportionately large load on our infrastructure, or otherwise disrupt the integrity or performance of the Service;
  • Use the Service to send unsolicited communications (spam) or to violate the privacy rights of any person, including the recipients of your proposals.

We reserve the right to investigate and take appropriate action, including removing content and terminating accounts, for violations of this Section.

5. Intellectual Property

5.1. Company IP. The Service, including its software, source code, APIs, design, user interface, the "Lepulses" and "tailoredbits" names and logos, and all related intellectual property, is and remains the exclusive property of the Company and its licensors. Except for the limited license granted below, no rights are transferred to you. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms.

5.2. Your Content. You retain all ownership rights in the content you upload or create through the Service, including your proposal files, project and client details, titles, descriptions, and messages ("User Content").

5.3. License to Us. You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display your User Content solely to the extent necessary to operate, maintain, and provide the Service to you (for example, to store files, generate shareable proposal links, and produce analytics). This license ends when your User Content is deleted, except for residual copies in backups retained for a commercially reasonable period.

5.4. Responsibility for Content. You are solely responsible for your User Content and represent that you have all rights necessary to upload it and to share it with your intended recipients.

5.5. Feedback. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

6. Third-Party Services

The Service relies on third-party providers, including Amazon Web Services (hosting, identity, and storage), Paddle (payment processing), and Vercel (hosting and analytics). Your use of the Service may be subject to those providers' terms. We are not responsible for third-party services, and your dealings with payment processors are additionally governed by their respective terms.

7. Fees, Billing, and Subscriptions

7.1. Paid Plans. Paid plans are billed on a recurring subscription basis (monthly or annual, depending on your selection) through our payment processor, Paddle, which acts as the Merchant of Record for transactions.

7.2. Authorization. By purchasing a subscription, you authorize recurring charges to your payment method at the then-current price for the selected billing cycle until you cancel.

7.3. Renewals and Cancellation. Subscriptions renew automatically at the end of each billing period unless cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period, after which your account reverts to the free "Solo" plan. Refunds are governed by the Refund Policy.

7.4. Price Changes. We may change prices on a prospective basis with reasonable notice. Continued use after a price change constitutes acceptance.

7.5. Taxes. Stated prices may be exclusive of applicable taxes; taxes are handled by Paddle as Merchant of Record where applicable.

8. Disclaimers of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, error-free, or that analytics data, engagement metrics, or any results obtained through the Service will be accurate or reliable. You use the Service, and rely on any data it produces, at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any third-party right, including the rights of proposal recipients whose engagement you track.

11. Governing Law and Dispute Resolution

11.1. Governing Law. These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict-of-laws principles.

11.2. Dispute Resolution. The parties shall first attempt to resolve any dispute informally by contacting support@lepulses.com. If unresolved within thirty (30) days, any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Cairo, Egypt.

11.3. Class Action Waiver. To the extent permitted by law, disputes shall be conducted on an individual basis and not as a class, collective, or representative action.

12. General

12.1. Entire Agreement. These Terms, together with the Privacy Policy and Refund Policy, constitute the entire agreement between you and the Company regarding the Service.

12.2. Severability. If any provision is held unenforceable, the remaining provisions remain in full force.

12.3. No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

12.4. Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

12.5. Contact. Questions about these Terms may be sent to tailoredbits (operated by Abadeer Afif) at support@lepulses.com.